Hey there! If you're reading this, chances are you've got something on your mind—maybe a question about our handcrafted products, or perhaps just a friendly hello. Whatever it is, we're all ears. Seriously, we started SoleT Craft because we believe in real connections, not just transactions.
Funny story: Back in our early days, our founder, Alex, used to reply to every single email personally—even at 2 AM after long hours in the workshop. (We’ve since convinced them to sleep more, but the spirit remains.) Point is, your feedback isn’t just "nice to have"; it’s what shapes our little business.
Here’s how you can reach us—pick whatever feels easiest:
Prefer typing? Our live chat (bottom right corner) is manned by real humans—no bots here. Or, if you’re old-school like us, fill out the contact form below.
Maybe you’re curious about custom orders (we love those), or perhaps your package took a detour. Heck, maybe you just want to share how much you adore your new leather wallet. We’re here for all of it. Last month, a customer’s suggestion led to our best-selling product redesign—so don’t hold back!
P.S. If you’re nearby, drop by our Chicago workshop! The coffee’s always brewing, and we’ll gladly show you how your favorite items are made.